Frequently Asked Questions
Find answers to common questions about our household services. Can’t find what you’re looking for? Contact our support team.
How do you verify your staff members?
All our staff members undergo comprehensive background verification including police verification, previous employment checks, skill assessments, and personal interviews. We also conduct regular training sessions and performance reviews to maintain high standards.
What areas in Bengaluru do you serve?
We provide services across all locations in Bengaluru including Koramangala, Whitefield, HSR Layout, Indiranagar, Jayanagar, Electronic City, Marathahalli, JP Nagar, BTM Layout, Hebbal, and many more areas.
How can I book a service?
You can book our services by calling us at ++91 636150 2877, using our WhatsApp chat, filling out the contact form on our website, or directly visiting our office. We offer free consultations to understand your specific needs.
What are your pricing options?
Our pricing depends on the type of service, duration, and specific requirements. We offer hourly, daily, weekly, and monthly packages. Contact us for a personalized quote based on your needs. We believe in transparent pricing with no hidden fees.
Do you provide replacement if we are not satisfied with the staff?
Yes, absolutely! If you are not satisfied with any of our staff members, we will provide a replacement at no additional cost. Your satisfaction is our priority, and we work to ensure you find the perfect match for your family.
What safety measures do you follow?
We follow strict safety protocols including health screenings, COVID-19 protocols, safety training, and regular health check-ups for our staff. All equipment and supplies used are sanitized and of high quality.
Can I get trial service before committing long-term?
Yes, we offer trial periods for most of our services. This allows you to assess if our staff and services meet your expectations before making a long-term commitment. Trial periods vary by service type.
Do you provide services during festivals and holidays?
Yes, we understand that care needs don't take breaks. We provide services during festivals and holidays, though there may be premium charges during peak festival periods. We plan ahead to ensure continuity of care.
How do you handle emergencies?
We have a 24/7 emergency support system. Our staff are trained to handle common emergencies and have direct contact with our support team. For medical emergencies, we also have tie-ups with local healthcare providers.
Still Have Questions?
Our friendly support team is here to help. Get in touch with us for personalized assistance and detailed information about our services.